Refund Policy: 5G Mobile Proxy
We stand behind the quality of our 5G mobile proxies. If you experience any issues, we offer a 14-day proxy replacement or full refund policy, subject to the conditions below:
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Eligibility:
- This policy applies only to our 5G mobile proxy services.
- Requests must be made within 14 days of purchase.
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Replacement:
- If the proxy is not working as expected due to technical issues on our end, we will replace it with a new working proxy at no extra cost.
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Full Refund:
- A full refund will be issued if we are unable to provide a working replacement within the 14-day period.
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Limitations:
- Refunds/replacements will not be granted for misuse, violations of our terms of service, or issues caused by third-party tools or websites.
- Excessive refund requests may result in suspension of access to our services.
To initiate a refund or replacement request, contact our support team with your order details and a brief description of the issue.
Refund Policy: VPN Service
We are committed to providing a high-quality VPN experience. If you are not satisfied with the service, we offer a 30-day full refund policy under the following terms:
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Eligibility:
- This refund policy applies only to our VPN services.
- Requests must be made within 30 days of the original purchase date.
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Full Refund:
- A full refund will be issued upon request, provided it meets the eligibility criteria and is within the 30-day window.
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Limitations:
- Refunds will not be granted for violations of our terms of service or misuse of the VPN.
- Refunds may be denied in cases of excessive or repeated refund requests.
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How to Request:
- Contact our support team with your order details and reason for the refund within 30 days of purchase.